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Communication Technologies

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American Power & Light, LLC focuses on e-business strategies as a way of improving business efficiencies. Customers can purchase both the pre-paid and the post-paid power tokens online using a computer or a mobile device. The electricity bills are also sent online using mobile phone apps that connect the organization to the customers. With the online system, customers can easily transact and reverse transactions that failed to succeed. Comparing Delta and American Power & Light, LLC, it can be noted that both companies benefit from wireless and mobile technologies. The improve business efficiency and create a better connection with the customers.

However, Delta seems to have better technological systems than American Power & Light, LLC. The baggage tracking app and the online booking system for Delta seem more active and integrated than that of the American Power & Light, LLC. Delta uses mobile technologies more strategically because it gives the customer access to Wi-Fi. This is a good move to ensure that customers are not locked out of their services because of the lack of mobile or computer data to the internet.

In the case of American Power & Light, LLC, the customer must have enough mobile data to access the internet in order to be served. The other factor that makes Delta more strategic in the utilization of mobile and wireless technologies is the fact that the organization can serve both the domestic and international customers. In the case of the American Power & Light, Inc, only the domestic customers can be served online because the power services are generated at the local level. This implies that the wireless and mobile technology is more advanced than that of the American Power & Light, LLC.

Needless to say, a system that has a wider reach of customers has to be more advanced than the one with a narrow customer base. Overall, wireless and mobile technology is the way to go for modern businesses.

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