Improper shutting down of the computers is likely to cause a software or hardware failure. The computer user should, therefore, know if the machine was cold shut so that appropriate solutions can be. Scanning for a virus is also an effective general method of troubleshooting a computer. Viruses can cause both the hardware and software devices to respond inappropriately and hence viruses should be scanned and fixed. Dangerous viruses could even eat up the operating system which will stop the whole computer from functioning 4. Scanning for viruses is, therefore, recommended as a quick and general step of identifying problems.Software problems are common to all computer users, and the first step towards identifying and resolving the issue is saving the work and restarting the machine. Most simple software problems will be automatically solved by running the computer through the process of shutting down and restarting.Most software is in the computer by the user depending on the functions of their computers. The installed programs may go berserk and stop functioning in the normal way. If the software does not resume normal running after restarting the computer, it should be uninstalled and reinstalled again. Most software will have the option of choosing if to use previous system files, and this will ensure that previous data in the software is not lost 5. However, it is not advisable to accept his option since it might cause minor lockups and glitches to the installed software. It is only recommended if the previous data is imperative.Mismatching of bugs could cause software errors. In such a case, previous versions of software’s may not align with new versions. This probe can be solved by using software patches, and fixes or service lacks which allow correction of program codes. Such services are available in websites of software manufacturers and are readily available for download. Some software may interrupt the normal running of the whole computer. This is mostly due to lack of certain specifications that the software requires in the computers. Such software should be removed from the computer for it to resume normal running.Software may be the cause of certain hardware problems. All hardware devices require certain drivers for them to operate effectively. If the drivers are missing, corrupt or are not updated, they may cause the hardware components to malfunction. Drivers are software that needs to be if the computer
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