The change management activities for this audience will include communication with employees to create positive attitudes towards change. Tey will have to assess employees’ skills and assign specific courses for diverse audiences. Aso, dpartment management will be required to learn how to use the system and monitor completion of the courses once a month. Te information they need is: te level of knowledge, tsk completion, pssible difficulties (Senior, 2001). Mnufacturing hourly employees and supervisors are responsible for product quality and minimal quantity of defective articles and spoilage. Tey are familiar with the subject-matter which can create additional problems for department management.
Aso, mny companies of this type hire low qualified hourly employees with lack of experience to perform a particular type of work. Prformance deficiencies can result from motivational problem which is closely connected with lack of skills. Rsistance to change can be high among hourly employees who need to spend additional time and efforts on training. Nw web-based project can be seen as unnecessary expense to achieve output targets. Te responsibilities of sales personal include: avising board directors on marketing policy; pan and execute all the activities for assessing and creating consumer demand and for the sale, sorage and distribution of the companys goods; povide market research; sles promotion; cntrol of distribution; cntrol of sales personnel, ec.
I is possible to assume that sales personal is familiar with the subject-matter if the company follows B2C and B2B marketing. Fr sales staff, nw web-based project will help to reduce skills shortages, ad increase emphasis on flexible working attitudes, ceate opportunities to develop and update their skills and Tis group will not resist change process familiar with the web-based facilities and projects.
Te main activities for employees and sales personal will include training activities based on skills deficiency and lack of knowledge. Taining will take place three times a week (Senior, 2001). Oganizational values involve providing opportunities for employees’ development and self-realization, prsuing unmatched product quality, ceating a safe working environment, ad working for the improvement of the natural environment. These various business activities integrated with...
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