The quality must also include the web site is built to the correct rules and regulations, otherwise there could be a problem with an infraction of a law or regulation or being sued by someone. The team is the very centre of my working life, so I need to be very professional towards my colleagues and line managers. That means treating them with respect and giving my time where appropriate to their problems. By this attitude I will get assistance when I need it in return. In the ethics of the team I need to show honesty and integrity towards others, if I make a mistake I will say so, and I will expect others to do the same. I need to know or at least appreciate the legal areas such as the Employment Acts, Sex Discrimination Act or Industrial Relations Act, etc, if not in full then certainly how they pertain to my own role, otherwise I could unknowingly step over a boundary which could involve me and my company in an unnecessary lawsuit and create massive disharmony within the team. It could cost the company in time and money if such regulations are not followed. I need to communicate with the team, keep them informed about the work I am doing and know where they are on their jobs, so that if there are any delays or problems they show up sooner, not later where they could create a massive problem and delays. By communicating well I must be a good listener and appreciate a team member could well have a valuable input to the work. By discussing things at regular meetings and briefings we all stay together, so I will encourage team members to give ideas without being open to adverse reactions from others. The team must work together in harmony and in this area I need to help encourage people to get on, if there are arguments then they must be resolved, very often it is peoples very motivation that sets them against one another over an issue that can be proven as not really so important, they must be made to see that they are making a mole hill into a mountain, for this if they know I am already treating them with respect then they are more likely to agree a middle road. The team has to be aware there should be no project slippage they should not agree something with the client without first discussing it with the rest of us. A clients representative could ask for an extra or more work than was originally agreed but the problem is doing it could cause delays for others in the team, it is my responsibility to ensure if extras are
Hardin, Stanley (2011) How to Make a Price Quote. Ezine Articles.com.
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