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Operation Management (business management)

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The input refers to the raw materials, data or it can be the customer itself. All these resources are put into a process and are transformed into final goods and services that are ready for use by the customers.“Hill (2000) clarifies that “The operations task concerns the transformation process that involves taking inputs and transforming them into outputs together with the various support roles closely associated with this basic task.”” (Operations management 2009).Operations management is integrated with other disciplines also. The production department is considered to be the primary users of the concept of operations management. This department plays a central role in performing these operations. Nowadays the firms invest a major part of their capital in the production process.“The average WinSPC customer reports that they are able to improve product quality by 20-40 percent within the first few months of installing WinSPC. By implementing real-time SPC at the shop-floor level, operators can identify, detect and correct process errors before a defective product is produced.” (Improve product quality 2008).“Their direct responsibilities include managing the operations process, embracing design, planning, control, performance improvement, and operations strategy. Their indirect responsibilities include interacting with those managers in other functional areas within the organization whose roles have an impact on operations.” (Understanding operations management n.The operations manager in a company is responsible for the management of the operations in the production department. The operations manager must possess a specialised knowledge in the technology of products and processes must have decision making capacity, communication skill and must be self motivated.The functions of the operations manager are mainly at three levels. First is at the strategic level and the second is at the tactical level and finally at the operations level.“The functions of “OM ranges from strategic to tactical and operational levels.” (Operations management 2009).The strategic issues related with the operations management are determination of the size and location of the production unit, deciding the structure of the networks for the service or telecommunications and designing the supply chain.The tactical issues that are related with the operations management are deciding plant layout and
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preview essay on Operation Management (business management)
  • Pages: 9 (2250 words)
  • Document Type: Essay
  • Subject: Unsorted
  • Level: Masters
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