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Problem in the IT Framework of ScaterBoys Essay Example

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Problem in the IT Framework of ScaterBoys

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Problem in the IT Framework of ScaterBoys. The research has identified that major problem which lies within the ScaterBoys organization is the disintegration of the information system which was already under the concern of the management.  Previously ScaterBoys had a system which was not under the control of a network and standalone computers were used to enter records and fetch data from the computers. The absence of networked computers gave rise to numerous errors in the operation and often data redundancy was observed in the system.  In order to tackle the problem, the organization incorporated the use of networked computers which was successful in solving the primary problem. The new IT system incorporated was simple in nature and was exposed to a variety of problem in dealing with the expansion of business, which increased the number of task.

 With the nature of the business becoming complex, the IT framework implemented could not support the nature of work. The system incorporated also did not have any module for the maintenance of customer relationship, ecommerce or e procurement.  Beside the system also lacked the management of important business functionality including the payroll system and proper training guidelines for the newly deployed employees. In the expansion process, Scatter Boys required a system through which they could coordinate properly among the different subsidiaries in France and the United States so that the organization can carry out effective communication and proper integration between the business units existed. In the present generation of technological advancement, the maintenance of customer relationship through the web is must, as customers provide feedback and the queries through the net, so that immediate solution of their matters are taken into account by the organization. The e –selling option has also been the latest trend and the inability to support these options will reduce the customer base and no matter how much expansion the organization carries out its overall business goals will suffer drastically. The absence of proper ecommerce model will also affect the Business to Consumer (B2C) revenue potential of the business.  . Problem in the IT Framework of ScaterBoys.

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