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Interpersonal and Intercultural Paper Essay Example

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Interpersonal and Intercultural Paper

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Interpersonal and Intercultural Paper. Communication during conflict provides the necessary opportunity for all conflicting parties to contribute to the communication and express their opinions or perspectives on the issue. The communication must involve interpersonal responsibility by creating a balance between closeness and distance through advocating for virtues like sympathy and empathy during communication. The best communication strategy during conflicts is to identify the problem and come up with several alternatives to possible solutions that will amicably solve the problem. The management of the hospital must have shared goals and create urgency for the conflict resolution. The conflicting parties in the hospital must then select a mutually acceptable solution that will end the conflict and gain mutual commitment to work together in order to solve the problem.

The senior management must be committed to the implementation of the solution and continuously review the progress of conflict resolution in all communications.Communication code of ethics requires sensitivity to cultural values and beliefs and thus communicators should respect the cultural diversity of the audience and stakeholders in the organization. The hospital has a diverse workforce that comprises of doctors, nurses, radiologists and senior management from different cultural backgrounds, different races, religions and gender and thus intercultural communication will be effective in ending the persistent cultural conflicts. The intercultural and diversity conflicts at the hospital are evidenced by the numerous prejudices and stereotypes on the competency of the new management heads and lack of trust among the employees. Communication climate refers to the internal environment of information exchange among people through the organization’s formal and informal networks. The organizational communication climate depends on the channels of communication, the job specialization, the ownership of information and structure of authority in the organization. Interpersonal and Intercultural Paper.

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