They need to understand the different perspectives and standpoints of various issues affecting the organization and also to acquire skills to appreciate diversity in terms of gender, rcial, rligious and cultural backgrounds. Cstomer service skills are also necessary to enable the employees to understand and satisfy customer needs for the company to cope with the high level of competition in the market (Schrader & Lawless, 2004). Te growth of Home Depot is attributed to high ethical and moral standards, wich are entrenched in the organization’s corporate culture. I that the new personnel be trained on ethical and moral issues to help them act in line with the societal expectations with regards to corporate social responsibility and to enhance workplace relations for great productivity.
Taining on human relations will help the employees to cope with the inevitable workplace stress that may result from misunderstanding and disagreements (Sangvai et al. Mreover, tey will be empowered to accomplish a work-life balance that is necessary for employee satisfaction. Tis performance improvement plan is significant to the success of the organization since the management an opportunity to initiate career development among employees through sponsoring them for short courses that empower them to adapt to the new changes.
Mreover, te plan allows further reinforcement if employees are unable to cope with the changes through the initial support offered. I presents a significant benefit to the organization over some standard performance improvement plans that involve reprimanding employees who are slow learners. Asecond chance helps in maintaining experienced employees hence the avoidance of repeated recruitment process that might be costly to the organization & 2004).
Te plan also allows open communication between the management and the employees, wich allows them to address the drawbacks that might hinder successful accomplishment of the desired change. Eployees are allowed to suggest the support they need from the management. Mny standard performance improvement plans involve the management imposing changes and incentives that may not be accepted by employees, tereby acting as barriers to change (Viswesvaran & Ones, 2000). Tis performance improvement plan should be applied to employees in groups of 50 employees per retail store. will be
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