Advances in technical knowledge tend to develop at a faster rate than, and in isolation from, consideration of related human and social consequences. Firms with successful technology solutions have broken down organizational barriers that block the sharing of data across functions. It allows design, sales, and manufacturing departments to work together much more closely. Successful technology solutions are recasting the process of management, providing powerful new capabilities to help managers strategize and plan, organize, lead, and control. For instance, it is now possible for managers to obtain information on organizational performance down to the level of specific transactions from just about anywhere in the organization at any time. Managers must deal with new people issues because the changes brought about by information technology definitely require a new kind of employee. Knowledge management can also influence the way organizations to interact with customers, suppliers, and competitors. Sometimes, because of the investment required and the mutual benefit competitors collaborate over technology. Successful technology development alters the skills requirements for individuals, it changes jobs and the way they are done. It can also alter relationships between individuals and the organization. Global Technology Workforce Management.
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