Number of internet users is increasing every single day and electronic commerce is representing itself as a real opportunity for companies to find new markets and provide their good and services more efficiently to their existing clients. Tere are enormous benefits for a company like Ictbuild Ltd. b using an e-commerce system. Fr example they will gain the access to the global market, tey can sell their software, hrdware and services without the need of middleman businesses and they can save time and energy for their sale staff.
that, teir business will be a 24 hours business because the clients can pay online even when the office is closed. B giving the clients the password to access their customised web page, tey will tend to visit the website for more shopping because their information is saved and they do not need to fill forms again to make a purchase. A the most simple level, Itbuild Ltd. wll need basic ecommerce facilities like computers, acess to the internet, eail and a website and a hosting service. Te the products and services can be handled by web pages and images.
A an intermediate level which seems appropriate for Ictbuild Ltd. ,the e-commerce website will need enhanced user processing (who can access a web page and who cannot), ecryption and payment processing and broader range of design templates, fr example the interface for the staffs to access their control panel has to be different than the one a registered client uses to purchase a product or service or receive technical support. Een the web page for a client to be different from the pages everyone could access online.
’ e-commerce website is an online web based system capable of providing product and services to the clients (small construction companies that need construction design softwares). Te product and services will include an enquiries system, a advanced help system providing answer to general and specific user enquiries. Te Ictbuild Ltd. ’ e-commerce system will also allow staffs of different levels and functionalities to login to the website and communicate with each other or the clients. Tis will messaging systems, mail or video conferencing.
Te manager or administrator is the person who controls the content or the operation of the website. Te administrator also keeps control of other aspects of a website like hosting, dtabases and technical support. Te manager has full access to. ..
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