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The Usage of Language as an Important Tool of Communication in the Communities Essay Example

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The Usage of Language as an Important Tool of Communication in the Communities

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The Usage of Language as an Important Tool of Communication in the Communities. In doing so the employee who has to deliver the message would probably just use the code words of “two best coffees”. This code can only be interpreted by the employees of the coffee shop whereas the outsiders would not know what the phrase best coffee stands for. Similarly, here the employees can also use a gesture of two fingers to tell the other employee which type of coffee does he need. Moreover, any employee who is working to maintain the environment of the coffee shop would be careful when expressing his thoughts or concerns in front of the customers. For example, if this employee finds out that the coffee machine has some problem then he would not directly approach the employee on the counter and tell him so directly, but here the employee would use code wordings to make him understand that there is some problem in the coffee machine.

Thus it can be said that phrases, gestures and words are very important in communicating within a particular community. Without these words phrases and gestures, one would not be able to carry out the normal processes within a community effectively.
An incident in the Starbucks can be considered here which involved the proper usage of communication between the employees. Once the coffee shop was stuffed with customers and the coffee machine started having some problems. Here the employee who found out the problem could not disclose it openly to the other employee that the problem had arisen. So the employee who found out this problem came to the other employee and started conveying the message. The employee who was conveying the message told him that that “he needed help with the unloading of packages outside”. The employee on the counter, however, did not understand the code language and told the other employee that he was busy. Here the employee who was conveying the message made a gesture with his hand which helped the other employee to clearly understand the situation. And because of this gesture, the employee on the counter left to help him in fixing the coffee machine.    . The Usage of Language as an Important Tool of Communication in the Communities.

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