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Consumer law Essay Example

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However, that was not the case because the central heating system stopped working after five weeks of repair. Under the Uniform Deceptive Trade Practices, deceptive practices are prohibited. The Act provides areas that can be said to be deceptive to include fraudulent or unfair business practices and untrue or misleading advertising5.Trade practices are said to be deceptive when a person engages in a deceptive business practice when in the course of occupation, business, and vocation. Secondly, it is a deceptive practice to pass off goods and services of those of another person. Thirdly, when a person uses deceptive designations or representations of geographic origin in connection with goods or services6. Fourthly, when a person represents those services as of a particular quality, standard or grader, as well as, when they state that goods are of a particular model or style in in real sense they are of another. Lastly, when a person engages in any other conduct, which similarly creates a likelihood of misunderstanding or confusion among others7.The Uniform Trade Practices Act further provides that in order for the complaint to prevail in an action under this section they must prove that there was actual completion between the parties or actual misunderstanding or confusion lead them into believing that the service provider was genuine8. Therefore, in the case of Ivory Limited, it was implied to them that Bendy Cooper Company could manage to repair the heating system within two working days, but it in turn took twelve days, which they paid. In their case, the service provider misleads them into believing that the repairs could be done at a shorter period. Additionally, there was a misunderstanding in the sense that, Bendy Cooper had stated that they would conclude the repairs and make the major changes using new materials which the company did not use but they were paid. In addition, to that Bendy Cooper Company made Ivory limited to believe that the materials costed more, but they later realized that the materials were only going for 65. Therefore, there was clear deception from Bendy Cooper Company as they took advantage of their consumers.The deceptive acts of Bendy Cooper made Ivory limited make losses because they had to stay without hot water for twelve days. Additionally, they damaged their practice because five weeks later the heating system was faulty again. Because a deceptive act made Ivory to make

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Reference

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preview essay on Consumer law
  • Pages: 7 (1750 words)
  • Document Type: Essay
  • Subject: Law
  • Level: Undergraduate
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