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Case analysis

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Roger Boisjoly worked for Morton Thiokol as an engineer and was objected to the launch of the Challenger because of temperature issues. Morton Thiokol was one of the two organizations that were involved in the shuttle program along with NASA. Roger was against the launch of the Challenger because he believed that there were some unresolved issues about the O-rings technology. According to Roger Boisjoly, a past research study found out that the O-rings were rigid and could not seal at low temperatures. He found out that the O-rings has serious erosions that could result in safety risks during takeoff. He was concerned that launching at low temperatures would result in a hot leakage that could overwhelm the primary seal. Consequently, there was the danger that the O-ring would be eroded. Since the launch was to take place before noon, Roger was concerned that the launch would be a disaster because of the low-temperature conditions. On October 4, 1985, Roger Boisjoly wrote that Morton Thiokol was approaching the issue of O-rings in a casual manner. He also noted that the organizational structures were hindering his team from making appropriate changes.In an attempt to convince various stakeholders against launching the Challenger, Roger Boisjoly used three steps to convince others. First, he wrote to the Vice President, Engineering at Morton Thiokol informing him of the dangers of launching at low temperatures. Second, he presented his findings to members of both NASA and Morton Thiokol to support his idea that the launch should not go on. Finally, he met with members of the Thiokol team present at the teleconference and attempted to explain his point of view (Lewis 25).Boisjoly’s attempts to convince others were highly appropriate in this context for various reasons. First, he used formal communication because he was addressing individuals who were superior to him. Second, he used informal communication because he was addressing his peers. Finally, he presented summaries from his findings because he had little time to discuss the consequences of launching the Challenger at low temperatures. Boisjoly could have considered the following alternative approach:Stage 1: Brainstorming: Boisjoly and the entire Seal Team should have brainstormed ideas and list all possible solutions or options for the problem. It could have made it easier to convince NASA officials because he could enjoy the support of his colleagues.Stage 2: Gathering
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