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Business Essay

Students are required to produce a portfolio report which applies the theory of customer service in a retail or service setting of their choice
Founded by Coinstar, Redbox has the initiative as establishing it stores in major supermarkets and mall stores such as McDonalds as well as discount stores. However, the store is experiencing poor customer service management systems due to the lack of the latest and popular movies, which are the films with the most demands (Redbox, 2011).A major move that the owner of Redbox has to realize is that customer service has five main varying orientations. They include CS (Customer service) software
Pages: 12 (3000 words), Essay
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Supply Chain Management in Food Industry
These processes involve different critical disciplines and efficient logistical stages. Quality retention and hygienic factor of foods are maintained in each stage from sourcing of food ingredients to on time delivery to the individual customers (Maurer, 2003).Few important terms are very popular in the area of the food supply chain like “farm to fork” and sometimes “paddock to plate”. These terms are used to mention the length of supply chain process and the two end participants of
Pages: 6 (1500 words), Essay
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Services industries are important in building economic growth
From an in-depth point of view, it can be observed that this particular aspect of innovation ultimately raises intense business market competition amid the service based organisations or industries (Clatworthy 2011). In this regard, Riel (2005) stated that the service based organisations or the industries generally need to develop their offerings with the motive of maintaining their current market share along with attaining competitive position in the market by a significant level. Furthermore,
Pages: 6 (1500 words), Essay
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Social Media
3) that comes under the “federal Digital Millennium Copyright Act” (Steinman & Hawkins, 2010, p.The law treats the social media marketing and the traditional marketing in the same way. The law states that promotion of any type of deceptive or unfair practice is unlawful. The law prohibits any type of deceptive conduct like “advertising misleading price comparisons, rebates or sweepstakes promotions” (Steinman & Hawkins, 2010, p. In 2009 there was a law suit for deceptive content against
Pages: 5 (1250 words), Essay
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Supply Chain Management - individual report
The NHS case study is an overview about its progress and impact on NHS spending.This paper examine the following (a) the relevance and importance of (SCM) to the case study NHS Supplies for the National Health Service, (b) the level of extensive search of the relevant literature, the relevance of presented literature contents to the (SCM), and the level of evidence relating to creative learning from the literature, (c) the relevance and the level of critical evaluation of the NHS in relation to
Pages: 12 (3000 words), Essay
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Strategy for BPM Distribution Company
Its main customer group is local independent shops. The company has been extremely successful with this strategy, but due to technological advancement and increasing popularity of web based music shops and online download the local independent shops are losing their market share. As a result of this, the demand for vinyl and CD’s are reducing day by day and BPS is finding difficulties to maintain the desired sales volume. In order to deal with this situation, the company is recommended with
Pages: 6 (1500 words), Essay
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Strategic Business Plan-Harley-Davidson
In particular were badly hit by the recession. As a result there has been a change in the consumer behavior and dip in the purchasing power of the people. Hence the company decided to shift focus to the virgin yet perspective Asian markets. This included China, India, Taiwan and Korea. Among these India and China are two of the most emerging economies in the world. Since 2007, China has become the largest automotive industry. The company looks to succeed in the foreign markets through effective
Pages: 8 (2000 words), Essay
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Social media for Business Report
Use; advertising, launching of a product/service, and/or marketing, will necessitate different tactics/strategies to ensure a perfect match of the site/tools and the target consumers.Consistency: The business should ensure consistency of updates of the new products/services and follow-ups in a bid to ensure client claims are solved. In addition, the business should use this tactic as engagement with the consumers to ascertain the level of satisfaction and mend any loophole that can drive the
Pages: 4 (1000 words), Essay
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Strategic Plan, Part II: SWOTT Analysis / Barber shop business
Health requirements to be adhered to include availability of sufficient floor space to allow for round the clock cleaning and in this line the barbershop shall ensure allocation of 2.2 square meters for every customer. Other measures taken for compliance include sufficient spacing between service chairs with an approximate distance of 1.5 meters from one chair to the next, sufficient ventilation, toughs, basins, sinks, and hand-wash basins amongst other compliance measures. The final legal
Pages: 5 (1250 words), Essay
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Strategic Project Sultan
By analyzing the internal strengths and weaknesses as well as the external factors like opportunities in the industry and the threat existing in the form of competitors. In order to customize and modify the strategy, the organization must keep an eye of the consumer profile of the company, especially the list of potential consumers. Consumer analysis helps to understand the customer, theirneeds,wants, and improvement required in the product. Competitive advantage needs to be sustained for a
Pages: 12 (3000 words), Essay
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Small Business Planning and Entrepreneurship
That has a meaning, and which drives the entrepreneur to continue pursuing the vision, even when it is apparent that there are high risks for the business failure (Gerber, 2012:n.According to the Schumpeter’s innovation theory of entrepreneurship, an entrepreneur is that individual who perceives the opportunity to innovate, thus taking a different path from the normal path trodden by the society, in meeting the same societal need (McCraw, 2007:72). The entrepreneur will chart entirely new
Pages: 4 (1000 words), Essay
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Strategic perspectives
Of the external environment impacting operations and strategy with an emphasis on the UK market, the internal environment, an evaluation of its reputation from a public relations perspective, the firm’s existing strategies and a series of strategic recommendations are provided to improve its market and competitive positions.This section describes the relevancy and impact of external market forces, utilising Porter’s Five Forces Model for analysis, as well as the PESTEL framework. Tesco
Pages: 15 (3750 words), Essay
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Strategies for International Development ,Market Entry Proposal
The present global economy is characterized with fierce competition as well as high environmental volatility. As a result of this, forecasts and expansion plans have become extremely difficult procedures. With increase in purchase power of consumers and that of interest in technologically advanced communicating devices, more and more consumers are opting for Smartphone. Companies are now regularly including strategies such as, new product development, product or service enhancement and new
Pages: 9 (2250 words), Essay
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Semiconductore industry
However, supplies needed during the process of fabrication are highly concentrated. For example, ASLM is responsible for almost 65 percent supplies of stepper (Haberberg, 2014). Analysts are also expecting a rise in microprocessor’s demand as it is increasingly being used in home appliances like, fridges and television and also in internet. At the same time, laptops made for higher technological applications require double microprocessors in their system. As a result of the above factors, it
Pages: 8 (2000 words), Essay
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SWOT Analysis
With more line and staff employees, more customers will feel a reduction in the casino cashiers’ queue lines. The employees deliver quality casino restaurant services to the gambling customers. As a new company, the company lacks the actual experiences needed to ensure a synergistic coordination of all the casino’s activities (Twst.The Casino can open up more spaces to cater to other visitors. The company can set up more gym areas to fill the needs of the gambling patron’s exercise
Pages: 4 (1000 words), Essay
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Strategic Management Analysis
To last long because people and scientific developers will not rest until they find new ways and methods that they can apply to power their cars. The electric train is already operating in different parts of the world, and the basic idea that can help humans in developing similar means of transportation can be developed in the next decade or so.The oil producing countries have left with oil reserves that can be used in order to power the world for next century, and then, the human race has to
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Swot analysis of BP
He further said, 96% of our demand growth comes from developing countries like India and China, this shows we are still market leader in oil and gas industry around the globe. One, criticism on Mr. Dudley’s speech is that he disguised the potential problems that BP is facing in setting up its operations in emerging countries due to their poor law and order situation and terrorism.Petroleum is leading deep-water company because it possesses largest deep-water oil spills and these oil spills
Pages: 6 (1500 words), Essay
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Sustainability in International Supply Chains
Supply chain management is a requirement in all kinds of business organisations ranging from service companies to commodity producing companies (Craig et al 2011).Supply chain management role therefore is basic to every business organisation. Its strategic role is attributed to ensuring maintenance of the best customer service ensuring efficient and effective satisfaction of the customers’ needs as well as to the success of the company. It has resulted to increased level of outsourcing by
Pages: 12 (3000 words), Essay
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Strategy management
Some people even resist because they fear losing their jobs if the changes occur. Managers should therefore take some steps to ensure they overcome resistance to change. Through education and communication, members of the organization will get to understand the change of the change. Managers should also involve employees in the design and implementation of the changes. They should also support their employees, listen to their problems, and support them through negotiations and
Pages: 14 (3500 words), Essay
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Strategic Knowledge Management
Perspective, the realization that the organization is facing high labor turnover is in reality an outcome of a careful observation of the situation. Intricate details regarding the problem will be collected from various personnel including the HR managers and various departmental heads and recorded by the team of expertise contracted to analyze the situation which will ordinarily involve more other members from the organization (Ali & Akdemir, 2001, p. Employees will offer their opinions and
Pages: 12 (3000 words), Essay
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