Employee engagement is not the final objective of an effective organization. It is a way towards success. In reality, it is an important instrument because when the whole workforce is willingly aligned in favor of the organization’ s goals, data have shown that nearly all kinds of human capital costs diminish whilst market productivity rises. Employee engagement is an inimitable competitive advantage (Torrington, Hall, & Taylor, 2008). The competitive advantage provided by an engaged workforce, the specific way engaged people to carry their commitment and enthusiasm to work, how they deal with or interrelate with their customers, is very difficult to imitate.
It can be assessed and harnessed internally. However, employee engagement will only work when it is performed correctly. Sadly, there are numerous organizations that adopt engagement rules and processes as a universal remedy. Within this context, failure or frustration is certain. And the actual potential of engagement to realize preferred outcomes is misplaced. Engagement is never a universal remedy, but it is remarkably beneficial when it is used correctly in any organization. When an organization is genuinely and profoundly committed to examining its culture through a variety of engagement measures, it finds out that its current situation arose because of their habitual behavior towards its members (Torrington et al. , 2008).
The insights and appreciation of its culture that stem from a thorough engagement examination help the organization reach the best possible decision and purposely develop the culture it prefers by establishing or preserving the behaviors, rules, or practices that most favorably strengthen the preferred outcome (Finney, 2008). An engagement examination will provide any organization the particular aspects it requires for the forms of improvements it desires.
With the improvement and determination essentials that an engagement mechanism can establish, organizations will be capable of pinpointing those behavioral and cultural elements that will help the organization surpass any unforeseen events.
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