An HR professional is required to be knowledgeable in several HR professional areas even though they are likely to provide their services in just one or two of the areas. Leading and managing HR and Insights, strategy and solutions are the two professional areas that are central to the HR profession. These two apply to all HR professionals and it does not matter the role they play, the stage of their career, the location or position in an organization. In these professional areas, HR professionals work together with management to achieve the objectives of an organization while delivering value and staying ahead of its competition (Armstrong, 2012, p. 44).
Having the courage to challenge others in an organization is an identifying quality of an HR professional. It is common for HR professionals to face criticism in their areas of specialty as they carry on discharging their duties. However, the way they handle this criticism is what matters because it will determine their level of efficiency. The courage to challenge is a key HR behavior which calls on the professional to have the confidence to voice their opinions in the face of challenging circumstances.
According to Armstrong (2012, p. 39), when confronted by their colleagues or find themselves in unfamiliar circumstances, an HR professional should be able to skillfully find a way of resolving the issue without causing conflict. An HR professional with courage understands the risks involved in the decisions they make, but they choose to go ahead make the decision anyway. In so doing, they overcome their fear and deal with the challenges that come their way as they act with regards to the values of a qualified HR professional (Tansley et al.
2001, p. 357). By having the courage to face challenges that come their way, HR professionals show that although they have their fears, they know that the outcomes of their decisions are far more important than the fear of making those decisions.
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