The management is resisting the decentralization because it wants to retain most of the operations in the head office. The regional officers are complaining of over delegation of work from management hence to address this problem effectively the organization has to develop smaller business development teams. The head office should only concentrate on the decision-making and management of operations in the organization. Another major huddle is that management claims to have inadequate resources that will bring change in the organization hence becoming a major force against the development of the organization.
It is important that managers realize that the only way to foster the organization forward is through the implementation of small business development teams that will undertake all the major operations of the organization at the regional level. Additionally, for the organization to realize this, it has to hire more personnel and assign them to various regions. In order for the company to realize the improvement in the handling of clients inquires, the best option is to formulate smaller business development teams that regional offices would manage effectively.
This is because the firm is experiencing a rapid increase in the number of clients or membership, and as a result, both the management and the regional officers are unable to handle in an amount of information that is coming in. However, previously before the occurrence of this problem the management and regional officers had an efficient system that could manage the company’ s operations effectively. However, due to several reasons, they are no longer able to handle the amount of inquires and information that is coming from both the current members and new members.
The main aim of the firm is to be capable of serving all its members efficiently. Additionally, it should be in a position of handling all the queries that members raise.
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