The author of the paper tells that managers and people responsible for change management are required to understand the concept of change and its process from different perspectives in order to successfully achieve the objective of change. On a broader level, these perspectives should include aspects at the individual level, team/group level, and functional level; secondly, perspectives of approach, reach and intensity of required information; and finally, the method of change implementation and involvement, and risk assessment and control measures. In Gill’ s (2006, p. 323) words, ‘ change requires effective management: clear objectives, planning; organizing roles, responsibilities, and resources, and compatible and supportive corporate policies, practices and systems; monitoring and control.
To begin with the individual’ s perspective, Cameron and Green (2004; p. 36) indicate that the humanistic approach to change include concepts which have not been included in the theories and systems of management; these include love, creativity, self-growth, self-actualization, higher values, being, becoming, responsibility, meaning, transcendental experience, peak experience, courage, and related concepts. ’ At an individual level, this concept becomes extremely important for change implementation because it necessitates the need for awareness of change; understanding from the individual’ s perspective and corresponding behavior; and the overall impact of the individual’ s actions towards the change impacted by the sociocultural influences. They have identified five distinct factors that influence an individual’ s response to change which include the nature of the change, consequences of the change, organizational history, type of individual and the individual’ s history.
Secondly, ownership and responsibility of bringing change to effect lies with every individual associated and/or directly or indirectly impacted by the change process unlike planning the change process that may involve only certain function. This, sometimes, may involve all the employees of the organization.
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