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Application of Knowledge Management

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The author demonstrates that McKinsey is a reputed global management consulting firm that is based on the U. S. This firm generally offers its advice to its customers and works as an advisor to government, institutions, and businesses. This company is using a knowledge management system for supporting the consultants. McKinsey is an example of knowledge process outsourcing which was implemented by former senior partner Anil Kumar. The knowledge management system of this company includes industry experts, generalist researchers, function-specific experts, librarians and also access to databases and journals. They also maintain a separate organization that is famous as the ‘ McKinsey Knowledge Centre’ .

This center provides rapid access to business information and specialized expertise (Novak, 2010). In this company recruitment work has been done with high importance. The company has recruited those talented individuals who are capable of receiving and spreading knowledge through person to person knowledge sharing mechanisms within the organization. They have recruited fresh graduates from top-level business schools. Those graduates joined here as associates and after two to three years if they perform well, then they will get the positions of manager in the company.

All the candidates have to face six to eight times an interview to show their knowledge. The company considers that developing employees is as important as working with clients. So pieces of training are provided to the employees in this organization on the basis of a wide range of topics such as industry-specific skills, general subjects, presentation skills, etc. These pieces of training helped the employees to gain knowledge by which they can deal with any kind of situation which they may face in their day to day activities.

All new employees have to face a one-week training program which is called basic consulting readiness. Again if any employees join from any non-business background then they have to attend a complete mini MBA course conducted by this organization.

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