Over the years brand positioning has also been an essential part of marketing strategy and thus, the hotel industry has accepted and embraced its value in marketing and in particular when there is extensive brand segmentation. Just like several others Marina Bay Sands has developed multiple brands in order to serve multiple market segments (Burkard, 2011). This strategy of segmentation involves the idea that the brand name is a component of the process of illustrating tangibility to what basically appears intangible. This provides a shorthand way of setting up a particular property’s value when a customer is given significant information about the service or product.
With respect to this, the brand’s quality is based on the awareness of the potential quests, their perception of the quality and the overall satisfaction of the customers. This concept that brand positioning provides added value to both the hotel and quests, is what a reasonable growth of brand positioning relies on. When hotel brand is managed well, the hotel tends to get a rising market share from a corporate strategy point of view. Cai and Hobson (2004) say that a brand can create a distinguishable identity by establishing a given set of promises to its customers where functional features of the products are not considerably differentiated.
A personality that a brand creates may be relevant reason for a consumer to select one brand over the other. A brilliant brand personality is likely to make the brand more tangible thus reducing the intangibility associated with the hotel industry. Since there is the idea that brand positioning creates a personality for an intangible unit it is, therefore, related to the consumer emotions. Burkard (2011) explains that these emotional connections to a brand come about in part from the promises mentioned above.
This means that the customers rely on brand names so that they can minimise the risk that is associated with unknown brands. Therefore, the hotel’s brand is supposed to make customers feel safe about thus, successful branding of companies results in self-promotion (Chung, 2006). According to Ponchione (2012), when education is given to consumers on how to find excellent deals it helps to determine the pricing plan.
This is because consumers have the ability to shop around much easily and thus the charge reliability can be elastic. Consumers have the expectation that there will be high prices during
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