It is quite important to state that the personality test would allow Terry to judge the team members better and he would know exactly how to get the best out of each member of the team through the personality test. Tasks to the team members can be assigned based upon the personality test results for each member. In Australia, the employees prefer open communication channels and are free to speak whatever is in their minds. They openly give suggestion and also accept opinions of others. In Thailand, the case is opposite.
Thailand employees are shy and reserved by nature. It is part of their personality. Terry overlooked this fact. He did not review the personality and nature of the employees who work in Thailand and hence faced such issues. Thailand is a highly hospitable nation with naives that are highly friendly. The people of Thailand are also reserved and shyness is part of their personality. It is a nation that is developing on a rapid note, and they believe in forming long lasting relationships and strong financial bonds as well. The business culture has a nature of achieving high levels of success and develops strong integrity in their work processes.
They want to work in the best way possible and they do their best to achieve their goals. Thailand is one nation that is a very attractive place for conducting business (Adams and Vernon, 2008). If organizations while relocating their employees, provide sessions on organizational culture and communication then there are high chances that the desired results may be achieved by the organisation without and resistance of any sort.
Understanding the business culture of each region is a necessity for all organisations that operate in other countries. The feedback Terry should give to Janine is as follows. Terry should ask for clarification as to on what basis has Janine stated that he has done a poor job. The goal, objectives and targets given to Terry by Janine were lacking in which perspective that regards him as a poor performer by Janine. Janine should review Terry’ s earlier performance and try to understand that he has good leadership and managerial skills as he has proved himself by working in the Sydney branch.
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