E-business presents a more difficult implementation as it would involve four integration types: vertical integration, lateral integration with companies, customers and partners, horizontal integration with resource planning systems and downward integration. Nonetheless, both of these concepts reward by making processes more efficient, lower cost, create new value chains in organizations and utilize technology infrastructure including application servers, legacy systems, systems management and databases (Manzoor, 2010). E-commerce has been classified by Tassabehji (2003) according to the transacting partners. According to this scholar, business-to-business, B-to-B would involve the exchange of information, services, and products between business entities.
This includes e-procurement, information sites and support to business and direct selling. In a retailing context, there could also be the exchange of information, products and services between businesses and consumers, referred to as business-to-consumer, B-to-C. Manzoor (2010) gives examples of US’ dell. com and amazon. com and UK’ s lastminute. com in this category. Online exchange of information, products, and services between business entities and agencies of the government would be described as business-to-government, B-to-G, e-commerce. These encompass e-procurement services, virtual workplace, and rental of online databases and applications. As of 2001, The UK’ s Department of Trade and Industry had 90% of its routine procurement being traded electronically (Reynolds, 2010).
Napster provides an example of Business-to-Peer Networks, B-to-P that involves providing peer networks with software, hardware, and other relevant services. Individuals who sell services to businesses provide an appropriate example of consumer-to-business, C-to-B e-commerce involving individuals exchanging their information, products, and services with businesses. Consumer-to-consumer, C-to-C involves the direct interaction between consumers exchanging information on opinions and expert knowledge. Consumers could provide services to the government in a consumer-to-government, C-to-G scenario.
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