Managing a cross-functional team requires the commitment of everyone involved in the work task since the only way the members are going to be able to share the wealth of knowledge in the functional business discipline of expertise of the members is to communicate the information. Scenarios that bring counter-productivity such as arguments, unethical behavior, division or conflict should be minimized to optimize the work environment. Conflict is a two-headed monster whose negative consequences can be reversed by the project manager to use the input to improve communication among the members. The Luxurion Auto simulation provided the user with the opportunity to serve the function of the general manager of the organization.
During the simulation, the general manager had many opportunities to mitigate conflict by applying managerial skills to counterattack conflict. The first stage of the simulation the actions of a team member induce a hostile environment that limited productive communication. The appropriate action taken by the general manager was fostering communication by creating a climate of trust established by implementing elements such a feedback mechanism, daily discussions and empowering the employees. The efficiency of the team was held back by the concern of the members over the lack of a physical presence of the designer who worked on the road and was not able to participate in team meetings The general manager found an alternative to eliminate the constraint and increase productivity, efficiency, transfer of information and overall efficiency of the work performed by them.
A technologically advanced tool was introduced to improve the communication integrate Harvey into the team meetings. An electronic teleconferencing platform utilizing VoIP technology was implemented with the help of an IT consultant to integrate the missing link into the daily conversation of the team.
The performance of the team was optimized by the general manager through a variety of decisions that translated into turning a negative occurrence into an action that adds value to the company by improving the performance of the team.
Please type your essay title, choose your document type, enter your email and we send you essay samples