With reference to project management, change management refers to a project management method in which changes to a project are officially established and approved. Due to the fact that changes are difficult to forecast, and tend to happen with rising frequency, it is becoming an increasingly important subject. In spite of how a novel information system is intended and how its implementation is designed, human potential represents a grave issue, that is, adjusting to this change. There are mainly two types of changes with respect to change management. The first type refers to changes required to be implemented as a result of customers need estimation.
These changes happen mainly because the conditions were not clear at the starting of the project, due to change of technology, or the change in requirements caused by certain market conditions. The second type refers to changes reasoned by the information system’ s growth and the implementation project itself. These changes are frequently referred to as growth changes. This type of change is generally known in advance and it is essential to find a method to monitor and manage the change implementation itself.
By adopting change management in BMW various benefits can be achieved. However, on the other hand, it also presents some disadvantages, as changes in information system pose certain issues for organizational change management because of the dynamics and complexities contained with several parts of information technology projects. Information system projects include not only technology, that in itself may be threatening to a number of people, but also elements of business methods, control, workflow and the exposure of information, which seem to create problems for some individuals.
This creates organizational changes that include information system to be potentially intimidating to the company’ s culture and counter-intuitive as they are often primarily seen as invasive, redundant, and not applicable to a person’ s particular job. The intensity or complexity of information systems intimidates people in the organization on various levels.
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