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Ethical Dilemma Faced by Andy Who Is Owner of Global Coffee House

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Andy's relationship with the suppliers would also be stained due to the sudden cancellation of orders. Due to such a loss technological refurbishment would become difficult because the additional fund would be required. Stakeholders would be reacting negatively which will also affect the profitability and growth of the company in return. If such incident is repeated, customers will stop visiting the shop. This will negatively affect the reputation of the business (Blowfield, and Murray, 2008). However, according to the theory of Milton Friedman people should choose those ideas which are profitable in the long run but are ethically and legally correct.

Kant also added to this by describing goodwill, humanity, and acceptability as a part of ethical theories. Considering the corporate social responsibility, it can be said that Andy should choose the middle path doing business ethically as stated by Milton Friedman (Born, and Peltokorpi, 2010). The ethical problems or applied ethical principles that generally arise within the business environment are known as business ethics. In this section, a comprehensive discussion on various facets of Andy’ s ethical dilemma would be discussed with strong reference from the theories stated by eminent scholars.

Adam Smith suggested that individual in similar business never meet during good times, but they surely discuss their competitors. Sometimes these discussions even exceed the ethical standards when competitors utilise the limitation of other players for their negative promotion. The same thing can happen with Andy if he ignores the issue of Nancy’ s accident. A similar accident might spread a negative word of mouth (Brown, Trevino and Harrison, 2005). In contradiction to this, Milton Friedman promoted the theory of restricted egoism, which stated that people should go for those decisions which are beneficial for the long-term, but this has to be done by the following the law.

However, in this case, the long-term goal for Andy would be refurbishment and strong relationship with suppliers.  

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