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Strategic management of the firm

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Mostly, technology has made work even easier than before. However, it has a number of shortcomings. In our case here, the management of the firm is trying to track the lost shipment but they are unable to. This is just one of the challenges that the latest technology applied in our organizations is facing. Therefore, the firm needs to put some measures in place to ensure that if a similar case occurs, it will be handled in a better manner. Financial issues The firm is set to incur a loss of revenue if the launching of the product does not occur at the expected time.

This has been caused by the failure of some departments within the firm. However, if the firm wants to save the situation and avoid this, it will have to incur an additional cost of using another service provider to ship in the samples to be displayed in the launching in Malaysia. In future, as the head involved, I will ensure that the firm invests in an effective control system in and out of the firm. This will help avoid similar mistakes in the future.

Resolution to the issue at hand As the director of the operation in the firm, I would resolve this by advising the management of the company to ship in other samples to Malaysia using the services providers who avail shipments within twenty-four hours. This will help to combat the tragedy of losing revenue if the launching does not occur at the expected time in that specific country. However, the firm would be taking a risk on their finances because they are not assured that the samples will arrive on time.

Additionally, using a different service provider does not mean one will get better services. In addition, the additional cost will be incurred which was not budgeted earlier. This may lead to the strain of resources in the firm because the firm is set to launch its products globally. Implementation of an appropriate strategy As the head of operations within the firm, this scenario really challenges me in different ways. This is because the top management of the firm depends on me to solve the issue in the fastest time possible.

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